EUB : 10-30 working days(Free) DHL : 7-10 working days($25.95)
Return terms
1. Please make sure the product is in the original state. This means that the product has not been washed, worn, worn, and any packaging has not been removed and damaged. Does not affect our resale;
2.With a custom service or jewelry that has been worn, in addition to quality, transportation problems, you need to return or exchange , otherwise it can not be exchanged or returned, please understand.
3. There is no custom service jewelry, you can redeem other equivalent items or request a refund, but you should pay the return and re-send shipping costs. If you change to another one, you should pay the difference.
4. Please ensure that the receipts and certificates purchased include all product documents returned. Otherwise, your replacement request cannot be fulfilled. If you return it to our company, you can only convert it to a gift certificate of the same value, which can be used for shopping again. Please understand.
Note: Discounted items cannot be returned or exchanged.
PS: If you have any questions about the products you received, please email us and provide us with a clear photo to let us know and we will give you a satisfactory solution.
Maintenance of jewelry
please read the FAQ in the FAQ before buying.
You can click here to view:FAQ